The Media Society Privacy Policy

Effective Date: 17 March 2025

At The Media Society we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website themediasociety.com.au or engage with our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms outlined here, please do not use our services or access our website.

1. Information We Collect

We collect the following types of information when you interact with our website:

A. Personal Information

  • Name

  • Email address

  • Phone number

  • Business name and/or other identifying information you provide

B. Non-Personal Information

  • IP address

  • Browser type and version

  • Device information (e.g., mobile, desktop)

  • Geographic location (general location, not specific)

  • Pages viewed on the Site

  • Referring URL (how you arrived at our website)

C. Cookies and Tracking Technologies We use cookies and similar technologies to collect information about your usage of our Site. Cookies help us improve your experience by remembering preferences and customizing content. You can adjust your browser settings to control cookie preferences or block them altogether, but this may affect your ability to use some features of the Site.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and improving our services (e.g., social media management, marketing campaigns)

  • Responding to inquiries, customer support requests, and feedback

  • Sending marketing communications, including newsletters and promotional offers (you may opt out of these communications at any time)

  • Analyzing and improving the performance of our website

  • Enhancing security and preventing fraud

  • Complying with legal obligations and resolving disputes

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us with the operation of the Site and our services (e.g., payment processors, hosting services, email marketing platforms). These providers are obligated to maintain the confidentiality of your information and are not allowed to use it for any purpose other than providing services on our behalf.

  • Legal Compliance: We may disclose your information if required by law or in response to a legal request (e.g., a subpoena or government investigation) or to protect our rights, privacy, safety, or property.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

4. Data Security

We use commercially reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no data transmission or storage system is completely secure. We cannot guarantee the security of your information, and you acknowledge that you provide your information at your own risk.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete information.

  • Deletion: You can request that we delete your personal data, subject to certain exceptions.

  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in any promotional email we send.

To exercise any of these rights, please contact us at [insert contact email].

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the effective date of the update. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Media Society Pty Ltd
hello@themediasociety.com.au
0409145070
Level 1, 158 Moray Street, New Farm, QLD, 4005.